Frequently Asked Questions
Do you require a minimum budget in order to engage your services?
No minimum budget is required. However, we exclusively work within a scope of 4-5 star hotels, luxury villas and charters, and highly-vetted suppliers and tour operators. We do this to ensure that we supply an itinerary guaranteed to deliver the quality of service you expect and deserve.
Do you handle flights?
We partner with a skilled air team who excels at seamlessly piecing together complicated flight itineraries.
All flight bookings are subject to an additional management fee, $50 for domestic flights and $100 for international flights.
Do we pay higher hotel rates when we book with you?
Actually, we match, and often beat, advertised rates. The advantage of booking with us is that we can provide additional perks and VIP status that you wouldn’t receive by booking online.
How much does it cost to book with a travel planner?
There is no charge to clients who’ve already identified their destination and accommodations and simply want to take advantage of VIP benefits and extra amenities associated with reserving through a travel planner. We’d love to work with you to provide complimentary bookings.
Custom itinerary design fees vary according to factors such as length and complexity of the trip, amount of preparation time available, and number of travelers. Please inquire for a detailed pricing summary.
Can I use points to book my trip?
We are unable to book travel using credit card points or airline miles.
Is trip insurance required?
We always recommend travel insurance in order to protect your investment against unexpected travel disruptions. We’re happy to provide a quote and facilitate insurance coverage for interested clients. Please note that travel insurance must be purchased within a few days of booking your trip.